For this family trip to Melbourne, we chose to fly with Emirates. Actually, we booked our tickets through Qantas, but due to code sharing, we got Emirates for both our flights. Here is our take on it.
What we like
- Interesting Kids Giveaway
On the flight to Melbourne, the kids were each given a “blanket buddies”. It’s a kid size fleece blanket with a little soft toy hugging it.They also provided an activity book with color pencils for the boy when they notice that he didn’t sleep. My nieces got a cute magnetic doodle board while on the flight there too.
For the return flight, the giveaway was even better.
The kids each got a small pouch that is filled with goodies. There is a Quicksilver Velcro wallet, a very adorable kids eye shade, kids playing cards, a Dr Seuss book, another activity book and color pencils.
Seriously, I’m very impress with the kids giveaway. It was much better than what SIA could provide. The kids were definitely happy with the hull.
- Airshow Channel
One of the channel on the seatback TV is the Airshow Channel which provide live video footage of the pilot’s view. So you can see the plane take off and land. It’s really interesting.
- 2-4-2 Configuration
I know this is dependent on the flight. But it happens that the flight we took to and from Melbourne has a 2-4-2 seating arrangement. This means our family of 4 could squeeze into 1 row. This is good because, we can then lift up the arm rest and let the kids sleep more comfortably.
What can be improved
- Lack of Kids Meal
According to the website, you can specify the need for kids meal, but to do it 24 hours in advance. When we did our online check-in we didn’t see the option available. Not sure if it is because we missed the timeline. And we also didn’t get to specify the meals while doing our booking (probably because we did it through Qantas?). So in the end the kids have to settle for the normal meal. Let’s just say the meal wasn’t that child friendly. And if you think SIA food sucks, well, to me this is worst.
- Mix Level of Service Standard
The crew we met on the flight there was friendly and good. But I can’t say the same for the crew that we met on the way back. The boy was hungry and since they are already serving meals to the front rows, we requested for the boy to be served first. They were reluctant but did give in eventually. I understand that if everybody starts requesting to be served, can cause chaos. But we are talking about a little boy here. Although they did give in, but the attitude was just “neh”. (A reminder to self that next time to choose a seat near the front so you get serve first.)
That’s our experience with Emirates. Will I fly again with them? Hmmm maybe without the kids and tickets are cheap. How about you? Have you taken Emirates before? How was the experience? Let us know by leaving a comment here. If you have any question on the flight, I be willing to help if I know. Just leave us a comments won’t ya?
Disclaimer: This is not a sponsored post. We paid the full fare to Melbourne out of our own pocket that cause a not so small damage to our savings.
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